All classes are from 9am – 6pm unless otherwise stated
This unit covers identifying negotiation outcomes and roles and responsibilities, preparing the necessary information for a negotiation, using basic negotiation processes and techniques, as well as documenting negotiations.
Course Reference Number: TGS-2013500795
Nett Fees Payable (inclusive of 8% GST):
From $243.20 to $371.20*
U.P. $691.20
*Course fee differs for SME-sponsored/ Non-SME sponsored and Self-sponsored applicants.
Absentee payroll claimable.
Learn to identify risks, adopting risk control policies and procedures and performing basic risk assessment, as well as reporting findings.
Course Reference Number: TGS- 2023018530
Nett Fees Payable (inclusive of 8% GST):
From $243.20 to $371.20*
U.P. $691.20
*Course fee differs for SME-sponsored/ Non-SME sponsored and Self-sponsored applicants.
Absentee payroll claimable.
Identifying, assessing and managing customer expectations, setting customer service standards and resolving issues, as well as maintaining and improving customer relationships.
Course Reference Number: TGS-2013501124
Nett Fees Payable (inclusive of 8% GST):
From $243.20 to $371.20*
U.P. $691.20
*Course fee differs for SME-sponsored/ Non-SME sponsored and Self-sponsored applicants.
Absentee payroll claimable.
Prepare and participate in closing and evaluating negotiations.
Course Reference Number: TGS-2013500947
Nett Fees Payable (inclusive of 8% GST):
From $380.00 to $580.00*
U.P. $1,080.00
*Course fee differs for SME-sponsored/ Non-SME sponsored and Self-sponsored applicants.
Absentee payroll claimable.