This unit covers identifying negotiation outcomes and roles and responsibilities, preparing the necessary information for a negotiation, using basic negotiation processes and techniques, as well as documenting negotiations.

Course Reference Number: TGS-2013500795

Nett Fees Payable (inclusive of 7% GST):
From $236.80 to $364.80*

U.P. $684.80

*Course fee differs for SME-sponsored/ Non-SME sponsored and Self-sponsored applicants.
Absentee payroll claimable.

Find out more

Learn to identify risks, adopting risk control policies and procedures and performing basic risk assessment, as well as reporting findings.

Course Reference Number: TGS-2013500946

Nett Fees Payable (inclusive of 7% GST):
From $236.80 to $364.80*

U.P. $684.80

*Course fee differs for SME-sponsored/ Non-SME sponsored and Self-sponsored applicants.
Absentee payroll claimable.

Find out more

Identifying and evaluate potential sales opportunities and communicating benefits and features of the organisation’s products / services as well as pursuing leads.

Course Reference Number: TGS-2013500846

Nett Fees Payable (inclusive of 7% GST):
From $236.80 to $364.80*

U.P. $684.80

*Course fee differs for SME-sponsored/ Non-SME sponsored and Self-sponsored applicants.
Absentee payroll claimable.

Find out more

Identifying, analysing, monitoring and controlling project risks, as well as recommending follow up actions to relevant stakeholders.

Course Reference Number: TGS-2013501260

Nett Fees Payable (inclusive of 7% GST):
From $370.00 to $570.00*

U.P. $1,070.00

*Course fee differs for SME-sponsored/ Non-SME sponsored and Self-sponsored applicants.
Absentee payroll claimable.

Find out more

Identifying, assessing and managing customer expectations, setting customer service standards and resolving issues, as well as maintaining and improving customer relationships.

Course Reference Number: TGS-2013501124

Nett Fees Payable (inclusive of 7% GST):
From $236.80 to $364.80*

U.P. $684.80

*Course fee differs for SME-sponsored/ Non-SME sponsored and Self-sponsored applicants.
Absentee payroll claimable.

Find out more

Developing and overseeing the content and integration of social media platforms, managing issues and replying to contentious user responses, as well as evaluating the effectiveness of social media platforms.

Course Reference Number: TGS-2013501243

Nett Fees Payable (inclusive of 7% GST):
From $236.80 to $364.80*

U.P. $684.80

*Course fee differs for SME-sponsored/ Non-SME sponsored and Self-sponsored applicants.
Absentee payroll claimable.

Find out more

Tracking, replying to, and escalating user responses to social media platforms used by the organisation, as well as setting up accounts on social media platforms.

Course Reference Number: TGS-2013501242

Nett Fees Payable (inclusive of 7% GST):
From $133.20 to $205.20*

U.P. $385.20

*Course fee differs for SME-sponsored/ Non-SME sponsored and Self-sponsored applicants.
Absentee payroll claimable.

Find out more

Identifying presentation objectives and formats, gathering and analysing necessary information, developing presentation and presentation collaterals, presenting information in appropriate formats, as well as evaluating presentations.

Course Reference Number: TGS-2012500430

Nett Fees Payable (inclusive of 7% GST):
From $236.80 to $364.80*

U.P. $684.80

*Course fee differs for SME-sponsored/ Non-SME sponsored and Self-sponsored applicants.
Absentee payroll claimable.

Find out more

Prepare and participate in closing and evaluating negotiations.

Course Reference Number: TGS-2013500947

Nett Fees Payable (inclusive of 7% GST):
From $370.00 to $570.00*

U.P. $1,070.00

*Course fee differs for SME-sponsored/ Non-SME sponsored and Self-sponsored applicants.
Absentee payroll claimable.

Find out more