WSQ Apply Basic Negotiation Skills and Techniques (Synchronous E-learning)


Course Content:
This unit covers identifying negotiation outcomes and roles and responsibilities, preparing the necessary information for a negotiation, using basic negotiation processes and techniques, as well as documenting negotiations.

Course Objectives:
At the end of each learning unit, the learner will be able to:

  • Identify negotiation outcomes in commercial situations to establish organisation’s desired position in the negotiation
  • Identify roles and responsibilities needed to support negotiation objectives
  • Prepare relevant background information to understand other parties’ position
  • Use negotiation processes and techniques to assist in achieving desired negotiation outcomes
  • Record negotiations for evaluation and documentation purposes

Upcoming class:
8 – 9  Jan 2024
(9am – 6pm)

Online (Zoom)

Hazel Yeo
Certified trainer and has been doing facilitation for corporate team-building programmes.
– ACTA Certified
– Degree in Psychology with Business
– Professional Diploma in Psychotherapy
– HI, M5, M8, M8a, M9, M9a

Nett Fees Payable (inclusive of 9% GST):

  • SME-sponsored: $249.60
    (SC/PR of all ages)
  • Non-SME sponsored/ Self-sponsored: $377.60
    (SC below 40 years old; PR of all ages)
  • Non-SME sponsored/ Self-sponsored: $249.60
    (SC 40 years old and above)

U.P. $697.60

Funding & Claims
To be eligible for funding, company-sponsored staff attending courses must be employed by company, and company also contributes CPF to staff.

– Foreigners may attend short courses but are not entitled to course fee subsidy and absentee payroll funding.
– SkillsFuture Enterprise Credit(SFEC) supportable (
– Absentee payroll claimable ($4.50 per hour).
– Supported under NTUC’s UTAP
– PSEA (Post-Secondary Education Account) -approved
Self-sponsored individuals must be at least 21 years old

Accredited Interior Designers under SIDAS will attain 3 CPD points